By placing an order with Engraved in 3D, you agree to these Terms of Service. Please read them carefully.
1. About Us
Engraved in 3D is a custom gift company based in Sparks, Nevada, USA. We specialize in 3D laser-engraved crystal gifts made to order from customer-provided photos.
Contact: support@engravedin3d.com
Location: Sparks, Nevada, USA
2. Products & Custom Orders
All of our products are custom-made to order using photos and specifications you provide. Because each item is personalized, please review your order details carefully before submitting.
We reserve the right to refuse any order that contains offensive, illegal, or copyrighted content.
3. Pricing & Payment
All prices are listed in US Dollars (USD) and are subject to change without notice. Payment is collected at the time of order via Stripe. We accept major credit cards including Visa, Mastercard, American Express, and Discover.
Sales tax may be applied based on your shipping address.
4. Order Processing
Orders are processed within 1–2 business days. Production takes 3–5 business days. We will notify you by email once your order has shipped with tracking information.
We are not responsible for delays caused by the shipping carrier.
5. Photo & Content Rights
By uploading a photo, you confirm that you own the rights to that image or have permission to use it for personal use. You grant Engraved in 3D a limited license to use your photo solely for the purpose of fulfilling your order.
We will never use your photos for marketing or share them with third parties without your explicit consent.
6. Returns & Refunds
Please review our full Refund Policy at engravedin3d.com/refund-policy. We offer a 30-day satisfaction guarantee on all orders.
7. Shipping
Please review our full Shipping Policy at engravedin3d.com/shipping-policy. We offer free standard shipping on every order within the United States.
8. Limitation of Liability
To the fullest extent permitted by law, Engraved in 3D shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our products or services. Our total liability is limited to the purchase price of the order in question.
9. Governing Law
These Terms are governed by the laws of the State of Nevada, USA. Any disputes shall be resolved in the courts of Washoe County, Nevada.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of our website or placing a new order after any changes constitutes acceptance of the updated Terms.
11. Contact Us
Questions about these Terms?
Email: support@engravedin3d.com
Location: Sparks, Nevada, USA
Business Hours: Monday – Friday, 9am – 6pm PST